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Returns and Exchanges

We want you to be happy with your purchase. If for any reason you are not satisfied, you may return or exchange your product within [X] days of receiving your order.

Eligibility for Returns:

  • Items must be in unused, original condition with all tags and packaging intact.
  • Returns must be accompanied by the original receipt or proof of purchase.
  • Non-returnable items include [list items like personalized products, perishable goods, etc.].

Return Process:

  1. Contact us at [Insert Contact Email] to initiate a return or exchange request.
  2. You will receive return instructions and a return address.
  3. Once we receive the returned item, we will process your refund or exchange.

Refunds:

  • Refunds will be issued to the original payment method.
  • Shipping costs are non-refundable unless the return is due to a mistake on our part.

Defective or Damaged Items: If the product is defective or damaged upon arrival, please notify us within [X] days and we will provide a full refund or exchange at no extra cost.