Returns and Exchanges
We want you to be happy with your purchase. If for any reason you are not satisfied, you may return or exchange your product within [X] days of receiving your order.
Eligibility for Returns:
- Items must be in unused, original condition with all tags and packaging intact.
- Returns must be accompanied by the original receipt or proof of purchase.
- Non-returnable items include [list items like personalized products, perishable goods, etc.].
Return Process:
- Contact us at [Insert Contact Email] to initiate a return or exchange request.
- You will receive return instructions and a return address.
- Once we receive the returned item, we will process your refund or exchange.
Refunds:
- Refunds will be issued to the original payment method.
- Shipping costs are non-refundable unless the return is due to a mistake on our part.
Defective or Damaged Items: If the product is defective or damaged upon arrival, please notify us within [X] days and we will provide a full refund or exchange at no extra cost.